I connect business systems and build practical AI automation.

Business Systems Architect, AI Automation Builder and Fractional CTO. I design CRM/ERP/WMS architecture, integration layers, internal tools and LLM workflows for companies that need operations to run as one system.

Operations blueprint CRM / ERP / AI automation
Messy inputs
WhatsApp supplier chats
Gmail offers and threads
PDF / Excel documents and price lists
Voice notes meetings and leads
Automation layer
FastAPI Integration Layer
webhooks workers validation audit log
Debrif meeting intelligence
Supply supplier intelligence
VAT-helper VAT checks and PDFs
Business systems
Bitrix24 sales pipeline
Odoo orders, stock, docs
WMS warehouse flow
LLM layer AI assistant
tools RAG QC notes
Operational output
  • Deal stages from real events
  • Document packages assembled
  • Team answers in seconds
  • Prices, margins and QC visible
12+ years

building systems across business, technology and operations

CRM/ERP/WMS architecture

migrations, integrations, statuses, documents and data models

AI agents in production

tool-use assistants, meeting analysis and structured extraction

€203K annual revenue

own EU e-commerce operation grown from zero in 2025

Positioning

I work at the intersection of software engineering, business operations and AI automation. For 12+ years I have built systems that connect sales, procurement, warehouse, documents, finance, communication and management analytics.

My strength is not just writing a service or implementing a CRM. I get into the business process, find bottlenecks, choose the right architecture, build the integrations, get users onboard and make the system work in daily operations.

In recent years my focus has shifted toward practical LLM products: AI agents with tool use, meeting transcription and analysis, extraction from messy sources, RAG over internal handbooks, communication quality control, and assistants for sales and procurement teams.

Europe, remote-first Russian native, English B2

Where I Fit

I am useful when the problem is not a single screen or script, but the operating system around the business.

01

Growing SMBs with messy operations

The company has outgrown spreadsheets, Trello cards and fragmented folders, but does not yet have a reliable operating stack.

02

Companies choosing or migrating CRM/ERP

You need someone who has already lived through AmoCRM, Bitrix24, MoySklad, ZoHo, Odoo and the tradeoffs behind each choice.

03

Teams adding AI to real workflows

You do not need an AI demo. You need agents, extraction, summaries and QC connected to actual systems and permissions.

04

Founders without a full-time CTO

You need senior technical judgment, vendor decisions, roadmap ownership and implementation oversight without hiring a permanent executive yet.

What I Build

Hands-on architecture and delivery across business systems, integrations, AI workflows and technical operations.

01

Business Systems Architecture

CRM, ERP, WMS and adjacent systems designed around the actual flow of deals, orders, stock, invoices and documents.

  • Target architecture and process map
  • CRM/ERP selection and migration
  • Status, role and data model design
02

Integration & Automation Layer

Python/FastAPI services, webhooks, background workers and APIs that make disconnected tools behave like one operating model.

  • Bitrix24, Odoo and external API bridges
  • Document, payment and shipment workflows
  • Reliability, monitoring and access control
03

AI / LLM Business Tools

Practical LLM systems for internal teams: agents, RAG, transcript analysis, structured extraction and quality checks.

  • Tool-use agents with role-based access
  • Meeting summaries, action items and QC
  • Parsing email, WhatsApp, PDF, OCR and voice notes
04

Fractional CTO & Technical Operations

Senior technical leadership for companies that need decisions, roadmaps, infrastructure and vendor management without a full-time CTO hire.

  • Build-vs-buy and vendor decisions
  • Infrastructure, security and policies
  • Delivery ownership from idea to adoption

Selected Cases

A compact view of projects from the CV: business systems, AI products, internal automation, SaaS and operating work.

Technical Director / Systems Architect

Major Medical Solutions - business systems from zero

Built the operating infrastructure for a European aesthetic medicine distributor: CRM, ERP, WMS, documents, access policies, integrations, internal tools and AI automation.

2021-2025 period
5 system migrations
0 → stack from no IT to operating stack
  • Led migrations from AmoCRM to Bitrix24 + MoySklad, then ZoHo Inventory, then Odoo Online.
  • Built a bidirectional Bitrix24-Odoo bridge for deals, orders, payments, shipments, tracking, products, contacts and documents.
  • Automated deal stages from real Odoo events and created document control workflows with PDF package assembly.
OdooBitrix24FastAPIWMSDocumentsAI
Own AI/SaaS product

Debrif - meeting recording and analysis system

Designed a system for recording online meetings, transcribing audio, storing transcripts, summarizing calls and turning communication into searchable operational knowledge.

Chrome extension recorder
RU+EN multilingual scenarios
LLM QC communication analysis
  • Built recording flows for Google Meet, Yandex Telemost, web Zoom and web Teams through a Chrome extension.
  • Designed backend storage, provider routing, diarization and transcript viewing over PostgreSQL, Redis and MinIO.
  • Expanded the architecture toward sales/discovery call QC based on full transcripts and Sales Handbook criteria.
FastAPIPostgreSQLMinIOAssemblyAIOpenAIAnthropic
Telegram bot with agent loop

Internal AI assistant for business systems

Built an LLM assistant that answers employee questions in natural language and chooses tools for Bitrix24, Odoo, Supply service and Sales Handbook.

Tool use agent workflow
RBAC role access
CRM/ERP system context
  • Implemented tool selection, conversation history, request analytics and XLSX export.
  • Connected read-only tools to CRM/ERP and procurement data with roles for sales, procurement, documents, admin and tech support.
  • Enabled fast answers on deal status, shipment tracking, margin, purchases, order positions and process questions.
aiogramClaudeOdoo XML-RPCBitrix24 APISQLite
Procurement automation platform

Supply - supplier offer intelligence

Created a system that collects supplier offers from chats, email and files, normalizes product names and turns messy offers into a supplier knowledge base.

640+ products
40+ suppliers
multi-source sources
  • Parsed WhatsApp, email, Telegram, PDF and Excel offers into structured product, supplier, price and condition data.
  • Built validation workflow, synonym handling, typo correction and new-product detection.
  • Added supplier comparison, price history, trends, Telegram access and REST API integrations with Odoo and Bitrix24.
FastAPICeleryWhatsAppGmailOCRLLM parsing
SaaS, Telegram bot and API

VIES / VAT-helper - VAT checks as a SaaS

Extracted the VAT checking core from an internal monolith into a standalone service with web UI, bot, bulk checks, monitoring and billing.

VIES official API
PDF confirmations
SaaS productized service
  • Implemented EU VAT validation through the official VIES API with PDF confirmation generation and paid-user storage.
  • Designed retries, cooldowns, pending checks, background workers and atomic claims for VIES instability.
  • Closed the security layer: JWT revocation, CSRF Origin checks, IDOR protection, rate limiting and webhook signatures.
FastAPISQLModelPaddleMinIOJWTTelegram
Co-owner, operator, technical/product owner

MMR - EU e-commerce from zero to EUR203K

Launched and operated an EU retail e-commerce business from scratch, covering market entry, site, SEO, suppliers, fulfillment, VAT and customer operations.

34x revenue growth
92 orders in 2025
€35,823 gross profit in 2025
  • Designed the product architecture, WooCommerce site, payments, analytics, SEO and content.
  • Ran suppliers, procurement, fulfillment, customer communication, bookkeeping, EU VAT and cross-border logistics.
  • Grew annual revenue from EUR5,884 in 2023 to EUR203,782 in 2025.
WooCommerceSEOEU VATLogisticsOperations

Stack

The tooling changes by project, but the center of gravity is Python services, operational systems, LLM workflows, data pipelines and production infrastructure.

AI / LLM

OpenAIAnthropic ClaudeGeminitool-use agentsRAGstructured extractionOCRAssemblyAIDeepgramSoniox

Backend

PythonFastAPIFlaskSQLAlchemySQLModelPydanticCeleryaiogramHTMX

Data & documents

PostgreSQLSQLiteRedisMinIOAlembicCSV/XLSXPDF processingstructured logging

Business systems

OdooBitrix24AmoCRMZoHoMoySkladWooCommerceWordPressn8n

Integrations

REST APIswebhooksOdoo XML-RPCTelegram Bot APIWhatsApp Web.jsGmail/OAuthVIES APIPaddle

Infrastructure

LinuxNginxsystemdDockerPrometheusaccess policiespassword managersvendor management

Let us build the operating layer behind your business.

Available for consulting, fractional CTO engagements, contract work and selected full-time opportunities. Most effective for SMBs scaling operations, migrating systems or turning AI experiments into production workflows.

alex@loschev.com LinkedIn Europe, remote-first