Growing SMBs with messy operations
The company has outgrown spreadsheets, Trello cards and fragmented folders, but does not yet have a reliable operating stack.
Business Systems Architect, AI Automation Builder and Fractional CTO. I design CRM/ERP/WMS architecture, integration layers, internal tools and LLM workflows for companies that need operations to run as one system.
building systems across business, technology and operations
migrations, integrations, statuses, documents and data models
tool-use assistants, meeting analysis and structured extraction
own EU e-commerce operation grown from zero in 2025
I work at the intersection of software engineering, business operations and AI automation. For 12+ years I have built systems that connect sales, procurement, warehouse, documents, finance, communication and management analytics.
My strength is not just writing a service or implementing a CRM. I get into the business process, find bottlenecks, choose the right architecture, build the integrations, get users onboard and make the system work in daily operations.
In recent years my focus has shifted toward practical LLM products: AI agents with tool use, meeting transcription and analysis, extraction from messy sources, RAG over internal handbooks, communication quality control, and assistants for sales and procurement teams.
I am useful when the problem is not a single screen or script, but the operating system around the business.
The company has outgrown spreadsheets, Trello cards and fragmented folders, but does not yet have a reliable operating stack.
You need someone who has already lived through AmoCRM, Bitrix24, MoySklad, ZoHo, Odoo and the tradeoffs behind each choice.
You do not need an AI demo. You need agents, extraction, summaries and QC connected to actual systems and permissions.
You need senior technical judgment, vendor decisions, roadmap ownership and implementation oversight without hiring a permanent executive yet.
Hands-on architecture and delivery across business systems, integrations, AI workflows and technical operations.
CRM, ERP, WMS and adjacent systems designed around the actual flow of deals, orders, stock, invoices and documents.
Python/FastAPI services, webhooks, background workers and APIs that make disconnected tools behave like one operating model.
Practical LLM systems for internal teams: agents, RAG, transcript analysis, structured extraction and quality checks.
Senior technical leadership for companies that need decisions, roadmaps, infrastructure and vendor management without a full-time CTO hire.
A compact view of projects from the CV: business systems, AI products, internal automation, SaaS and operating work.
Built the operating infrastructure for a European aesthetic medicine distributor: CRM, ERP, WMS, documents, access policies, integrations, internal tools and AI automation.
Designed a system for recording online meetings, transcribing audio, storing transcripts, summarizing calls and turning communication into searchable operational knowledge.
Built an LLM assistant that answers employee questions in natural language and chooses tools for Bitrix24, Odoo, Supply service and Sales Handbook.
Created a system that collects supplier offers from chats, email and files, normalizes product names and turns messy offers into a supplier knowledge base.
Extracted the VAT checking core from an internal monolith into a standalone service with web UI, bot, bulk checks, monitoring and billing.
Launched and operated an EU retail e-commerce business from scratch, covering market entry, site, SEO, suppliers, fulfillment, VAT and customer operations.
The tooling changes by project, but the center of gravity is Python services, operational systems, LLM workflows, data pipelines and production infrastructure.
Available for consulting, fractional CTO engagements, contract work and selected full-time opportunities. Most effective for SMBs scaling operations, migrating systems or turning AI experiments into production workflows.